Returns & Exchanges
At Dango Products, we stand by the craftsmanship of our gear and offer a 30-day return window for items in original, unused condition. We want to ensure you are completely satisfied with your purchase, whether it is a precision-machined wallet or a premium accessory.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all components, tools, and documentation are included to qualify for a full refund.
- 3.Label and Ship
Affix the prepaid shipping label provided by our system to your package and drop it off at any authorized carrier location.
- 4.Inspection and Refund
Once our warehouse receives and inspects your return for quality assurance, your refund or exchange will be processed within 5-7 business days.